Stephen H. Hamburg

EMPLOYMENT HISTORY

• September 1994 to present: SOFTWARE CONSULTANT, Self-Employed, Chicago, Illinois

  Independent contractor to multiple companies, non-profit organizations, and international agencies. Specializing in software quality assurance, testing, data analysis, data organization, survey construction, hardware and software configuration, Web site design and administration. Clients have included (by area): Remcare, Inc., Software Visioneer, HCSC, LexisNexis InterAction, SPSS Inc., Ounce of Prevention Fund, DNA Digital Media Group, Borland Software Corporation, ZEFER Corporation/Niteo Partners (SQA/Testing); Map Room, Illinois Craft Brewers Guild, Goose Island Beer Company, Three Floyds Brewing Company (Web development); French Government Tourist Office (technical support); University of Chicago School of Social Service Administration - Work Scheduling Project, Chicago Harbors/Westrec Marinas, Leo Burnett USA, The Gallup Organization, Illinois IT Association, Iris Krieg & Associates, Inc./Polk Brothers Foundation (Data and survey analysis). Operating systems: Windows; Mac OS; Linux; Digital/Compaq UNIX; OpenVMS; Sun Solaris; HP-UX; AIX; Silicon Graphics IRIX. Tools: Mercury Test Director; Rational ClearQuest, DDTS; Borland/Segue SilkTest.

• February 1993 to September 1994: MASTER SOFTWARE QUALITY ANALYST, SPSS Inc., Chicago, Illinois

  Senior technical employee in QA department within software development organization. Head of divisional Metrics Group. Member of development TQM planning group. Maintained corporate software defect tracking system. General advisor for department on software testing methodology. Participated in testing and certification of company’s products on: MS/Windows, Macintosh, Motif (AIX, Sun Solaris, SCO, HP-UX, Digital UNIX).

• January 1990 to February 1993: QUALITY ASSURANCE MANAGER, SPSS Inc., Chicago, Illinois

  Directed 12-person department responsible for independent testing, validation, verification, and certification of all SPSS Inc. software products for statistical and data analysis. Reported directly to Senior Vice President, Software Development. Developed and maintained testing standards. Responsible for review and acquisition of testing tools for GUI products, defect tracking. Annual budget, $500,000. Operating systems included: MS/Windows, Macintosh, MS/DOS, OS/2, DEC VAX/VMS, IBM VM/CMS, IBM MVS, multiple UNIX platforms.

• March 1989 to January 1990: SOFTWARE TESTING MANAGER, SPSS Inc., Chicago, Illinois

  Supervised testing of SPSS product line on MS/DOS, OS/2, and Macintosh; graphics product on DEC VAX/VMS, IBM VM/CMS, IBM MVS, and UNIX systems. Directed staff of four, including training and performance review. Provided back-up technical support to other corporate divisions.

• October 1984 to March 1989: QUALITY ASSURANCE ANALYST, SPSS Inc., Chicago, Illinois

  Responsible for quality assurance planning and testing of most SPSS software products. Project management responsibilities included supervision of other staff. Involved in some feature design and review. Helped establish testing strategies within new formal QA Department and trained newer staff in test methodology. Developed test plans and reports in accordance with IEEE standards. Operating systems included: Unix, MS/DOS, IBM VM/CMS, IBM MVS, DEC VAX/VMS, PrimOS, Honeywell GCOS and CP-6, Data General AOS.

• October 1981 to September 1984: PROGRAMMING TESTER, SPSS Inc., Chicago, Illinois

  First full-time software tester in development organization. Tested selected statistical procedures as assigned by Director of Software Development. Operating systems included IBM OS/SVS, IBM VM/CMS, DEC-10, DEC-20, PrimOS.

• October 1981 to September 1984: COMPUTER OPERATOR, SPSS Inc., Chicago, Illinois

  Part-time duty as back-up operator on IBM 4341 (later 4381) running VM/CMS, Prime 550 running PrimOS. Duties included general system hardware maintenance, back-ups, tape production, and tape library maintenance.

• July 1979 to September 1981: EXECUTIVE COORDINATOR, ISSUE Inc., Chicago, Illinois

  First full-time association manager of not-for-profit professional organization for SPSS Inc. software users. Was only staff member during tenure. Coordinated virtually all activities of organization, including annual conference, quarterly newsletter, membership expansion, annual elections, and general administrative tasks. Liaison to elected eleven-member Governing Council.

• February 1979 to July 1979: TRAINING ADMINISTRATOR, SPSS Inc., Chicago, Illinois

  Responsible for most administrative and logistical details for SPSS-sponsored training seminars. Coordinated registration and assisted in preparation of training materials. Included site selection, site logistics, and program organization. Occasionally conducted seminars in data analysis techniques with SPSS Inc. software.

• January 1979 to June 1979: INSTRUCTOR OF POLITICAL SCIENCE, Roosevelt University, Chicago, Illinois

  Part-time appointment in the Department of Political Science. Taught course in comparative politics of the Middle East and North Africa, designed for Juniors, Seniors, and Graduate Students.

EDUCATION AND TRAINING

• December 1993, January 1994: Software Engineering Methods, Software Engineering Training Series, R.S. Pressman & Associates, Inc., Chicago, IL
• October 1993: Function Point Analysis Workshop, Digital Consulting Inc., Chicago, IL
• October 1993: Applied Software Measurement with Capers Jones, Digital Consulting Inc., Chicago, IL
• April 1993 : Total Quality Management: The Basics, Career Track (Boulder, CO), Chicago, IL
• June 1992 : The Manager as Coach, Career Track (Boulder, CO), Chicago, IL
• June 1990: Statistical Approaches to Software Testing (Workshop), U.S. Professional Development Institute, San Francisco, CA
• June 1987: Systematic Software Testing, Software Quality Engineering, Chicago, IL
• October 1986: Managing Computer Projects, Battelle Seminars Program, Chicago, IL
• February 1986: Certificate in Software Test Management, Software Quality Engineering, Jacksonville, FL
• June 1984: Testing Strategies, Tools, and Techniques (Workshop), U.S. Professional Development Institute, Bethesda, MD
• September 1976 to December 1978: University of Chicago, Chicago, IL, Graduate School, Division of Social Sciences (Political Science)
• September 1971 to December 1975: University of Maryland, College Park, B.A., Government and Politics (Cum Laude)

ACADEMIC HONORS

• September 1976 to December 1978: NDEA Title VI Fellowship, Foreign Language and Area Studies (critical languages - Arabic), University of Chicago
• May 1976: Phi Beta Kappa, University of Maryland, College Park
• December 1975: Phi Kappa Phi (General Scholarship), University of Maryland, College Park
• April 1975: Pi Sigma Alpha (Political Science), University of Maryland, College Park
• April 1975: Certificate of Scholarship, College of Behavioral and Social Sciences, Annual Honors Convocation, University of Maryland, College Park
• May 1974: Eta Beta Rho (Hebrew), University of Maryland, College Park

REFERENCES AVAILABLE UPON REQUEST.

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